Definition
A dashboard is a visual interface that centralizes and presents key performance indicators (KPIs) and important business data.
It provides an instant overview to facilitate decision-making.
Examples
- E-commerce: Sales, orders of the day, popular products, conversion rate
- Marketing: leads generated, acquisition costs, email open rates, campaign ROI
- Customer support: Tickets opened, resolution time, customer satisfaction, volume by channel
- Human resources: Absenteeism rate, new recruits, training completed, satisfaction
- Finance: Cash flow, unpaid bills, monthly expenses, gross margin
Benefits/Interest
- Global vision: one-stop business overview
- Rapid decision-making: Real-time data updates
- Anomaly detection: Visual alerts on deviations
- Information sharing: easy distribution of results to teams
- Customization: Adapting to the needs of each user
Related terms
- KPI
- Analytics
- Widget
- Metrics
- Monitoring
